Refund policy

Returns
As all our products are custom made to order, we are unable to accept returns. Each item is produced specifically for you, so we are unable to restock or resell returned items.

Change of Mind

  • If you have a change of mind, please contact us within 24 hours of placing your order to request store credit or a refund.

  • After 24 hours, production begins and we’re unable to cancel, modify, or pause the process.

If we do not receive a message from you within this 24-hour window, your order will move forward as planned.

Incorrect Order Details
If you selected the wrong product or model during checkout (for example, choosing a KTM 450SXF instead of a KTM 450EXC-F), we can offer a corrected replacement at a 50% discounted rate.

Product Errors or Quality Issues
If we make a mistake or if there is a defect, we will get it sorted. Examples include:

  • Using the wrong template – A correct replacement will be sent.

  • Incorrect number or colour – We’ll reprint with the right information.

  • Manufacturing defects – We’ll replace the faulty product.

To help us resolve the issue as soon as possible, please include a clear description and photos when getting in touch.